We want you to be completely satisfied with your purchase. If you need to return an item, please review the information below before sending anything back to us.

Returning an Item

If you would like to return an item, please contact us first so we can help guide you through the process. This allows us to confirm the return details and provide the correct instructions before the goods are sent back.

Items should be returned unused, in their original condition and, where possible, in their original packaging.

Return Eligibility

To be eligible for return, goods must generally be in a resalable condition unless they are faulty, damaged or supplied incorrectly. We may not be able to accept returns for products that have been used, opened, specially ordered or are otherwise unsuitable for resale.

Faulty, Damaged or Incorrect Items

If your order arrives damaged, faulty or incorrect, please contact us as soon as possible with your order details and, where helpful, photographs of the issue. We will review the matter and work with you to arrange a suitable resolution.

Refunds

Once returned goods have been received and checked, any approved refund will be processed in line with our Refund Policy.